How To Get Your SASSA OTP Code (One Time Pin)

SASSA OTP code is a vital layer of security that prevents scammers from accessing beneficiaries’ grant information. In this article, we will discuss what it is and how to get your SASSA OTP code?

How To Get Your SASSA OTP Code

What is SASSA OTP Code?

The SASSA OTP code is a unique, randomly generated numerical code that is typically 4-6 digits long and is sent to a beneficiary’s registered mobile phone number. This code is an additional security layer beyond the beneficiary’s PIN that expires within a small time frame to prevent someone from reusing it.

SASSA beneficiaries must enter the OTP code to verify their identity to access their SASSA account details, update information, or approve transactions related to their grant. This two-factor authentication helps confirm the user as the legitimate beneficiary and prevents unauthorized access or changes to their grant.

How To Get Your SASSA R350 OTP Code

Here is how to get your SASSA R350 OTP code;

  1. Apply for the R350 grant online by going to a SASSA office.
  2. Once your application is approved, SASSA will send you an SMS with instructions to create a pin code for the grant.
  3. Reply to that SMS with your chosen 4-digit PIN code.
  4. SASSA will then send another SMS with the OTP code whenever you need to approve a transaction or make changes to your grant details.
  5. Enter the OTP code sent via SMS to verify it’s you accessing your grant information.

What to do if you lose your OTP code

Follow the steps below if you lose your OTP code;

  1. Request a new one.
  2. SASSA will then resend a new randomly generated OTP code to your phone via SMS.
  3. Use this new OTP promptly before it expires to verify your identity and complete your transaction.
  4. If you still don’t get the new OTP after requesting it, call the SASSA toll-free helpline for assistance.
  5. Ensure your mobile number on file with SASSA is updated and correct.
  6. Remember, never share your OTP code with anyone, as SASSA will never ask for it directly.

Tips for SASSA OTP

Knowing just how to get your SASSA one time pin is not enough. It is also important to know how to protect it;

  • Ensure SASSA has your current, working mobile number on file to receive the OTP codes via SMS.
  • Never disclose your OTP code to anyone, including people claiming to be from SASSA.
  • Enter OTP codes from SASSA as soon as you receive them.
  • Request new OTPs: If an OTP expires before use, request a new one immediately through the SASSA website, helpline, or office visit.
  • If you repeatedly have issues receiving OTPs, contact SASSA to troubleshoot the problem.


What is the code for SASSA?

There is no single “code” for SASSA itself; however, SASSA uses OTP codes sent to beneficiaries’ mobile phones to verify identity and approve access to grant information or make changes.

Where do I get my SASSA reference number?

Your SASSA reference number is provided when you first apply for a SASSA grant. You can find this reference number at the top of your SASSA application documentation.

What if I lost my SASSA application number?

If you have lost or don’t know your SASSA application reference number, you can retrieve it by visiting your nearest SASSA office with your ID document.

What is SASSA verification PIN?

The SASSA verification PIN is a 4-digit numerical code that approved beneficiaries create themselves during the registration process. This PIN, along with the OTP codes sent later, is used to securely verify the beneficiary’s identity when accessing their SASSA account information.

I haven’t received my SASSA OTP code. What should I do?

If you haven’t received your SASSA OTP code, first ensure that your mobile phone is switched on and has network coverage. If you still haven’t received the code after a reasonable amount of time, you can request a new OTP code to be sent.


Getting the SASS OTP code is fairly simple; however, it is important to protect it otherwise, you risk losing your grant money. Remember never to share your OTP with anyone, and if you are facing an issue with your OTP, get in touch with SASSA right away.

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