SASSA Contact Details: Head Office and Regional Contacts

As we delve into the world of SASSA, we find it’s not just an administrative entity; it’s a lifeline for countless individuals and families across our nation. With the help of social grants, SASSA brings crucial financial assistance to those who are in dire economic situations, therefore, guaranteeing that urgently needed assistance and basic needs are provided.

Through grants for child support, old age pensions, and disability grants, SASSA reaches out to the communities to give them a helping hand.

SASSA Contact Details

The knowledge of Sassa’s contact details is very important for people who need its help. If you are a new applicant for a grant, ask queries about existing benefits or you need SASSA-related issues to be addressed, having the right contacts is vital.

Now, let me share some insights with you. In this article, I am going to inform you about some scenarios where you might need to get in touch with SASSA

Why Should You Have Sassa’s Contact Details?

You need Sassa’s contact numbers for the following reasons:

1. Grant Applications and Status

  • To check the status of your grant application.
  • To provide any additional documents requested during the application process.
  • To query why your grant application was rejected and lodge an appeal.
  • To report changes in your circumstances, such as address, marital status, or bank details.
  • Notify SASSA if you’ll be away or in the hospital for an extended period.
  • To inform SASSA if you start receiving another source of income (like a salary or maintenance payments).
  • To find out dates for upcoming grant payments.

2. Grant Payments and Card Issues

3. Fraud Reporting

  • To report SASSA grant fraud.
  • Use the fraud hotline, email, or the website form.

4. Complaints and Feedback

  • To complain about SASSA services.
  • To submit positive feedback or compliments.
  • To provide general inquiries and suggestions.

SASSA Contact Details: Reaching Out for Support in South Africa

You can get in touch with SASSA contact information to inquire about grants, address any concerns, or the system in the following ways:

By Phone

  • Dial 0800 60 10 11 for your queries. Sassa’s phone numbers are essential for various inquiries, including grant applications, payment dates, and reporting issues.

By Email

Via Website

  • Visit the official SASSA website at for online services, forms, and updates.


  • Go to a nearby SASSA service office for physical assistance. These offices are the best for resolving specific issues or submitting documents.

By Post

  • If you prefer traditional mail, use the following postal address:
  • Postal Address
  • Private Bag X55662, ARCADIA, 0083

Social Media

  • Twitter: @OfficialSASSA
  • Facebook: SASSA
  • YouTube: SASSA TV

SASSA Head Office Location & Contact Details

SASSA Head Office

  • Address: SASSA House, 501 Prodinsa Building, Cnr Steve Biko and Pretorius Streets, Pretoria.
  • Postal Address: Private Bag X55662, Arcadia, Pretoria, 0083.
  • Telephone: +27 12 400 2322 (Switchboard).
  • Website: SASSA Official Website.

Gauteng Regional Office

  • Address: 28 Harrison Street, Johannesburg 2000.
  • Tel: 011 241 8320.
  • Email: [email protected].

Limpopo Regional Office

  • Address: 43 Landros Mare Street, Polokwane 0699.
  • Tel: 015 291 7509.
  • Email: [email protected].

Free State Regional Office

  • Address: Cnr St. Andrew Street & Aliwal Street, Bloemfontein.
  • Tel: 051 410 8339.
  • Email: [email protected].

KwaZulu Natal Regional Office

  • Address: 1 Bank Street, Pietermaritzburg 3201.
  • Phone Number: 033 846 3324.
  • Email: [email protected].

Mpumalanga Regional Office

  • Address: 18 Ferreira Street, Nelspruit 1200.
  • Phone Number: 013 754 9446.
  • Email: [email protected].

North West Regional Office

  • Address: 1st Industrial Site, Mahikeng 2735.
  • Phone Number: 018 388 4006.
  • Email: [email protected].

Northern Cape Regional Office

  • Address: Permanent ‘Perm’ Building, 33 Du Toitspan Road, Kimberley 8300.
  • Phone Number: 053 802 4919.
  • Email: [email protected].

Eastern Cape Regional Office

  • Address: BKB Building, Cnr Fitzpatrick & Merino Road, Quigney, East London.
  • Phone Number: 043 707 6335.
  • Email: [email protected].

Western Cape Regional Office

  • Address: Golden Acre, Adderley Street, Cape Town 8000.
  • Phone Number: 021 469 0235.
  • Email: [email protected].

Contact Information of Sassa National Managers

Here are some key SASSA Head Office Executives and their contact details:

Chief Executive Officer (CEO)

Head of Communication

Chief Financial Officer (CFO)

Chief Information Officer (CIO)

Executive Manager: Strategy and Business Development

Executive Manager: Grants Administration

Acting Executive Manager: Corporate Services

  • Name: Mr. Mdumiseni Zulu
  • Phone: +27 13 754 9383 / +27 12 400 2075
  • Email: [email protected]

Remember to include relevant details when contacting SASSA, such as your grant application reference number, personal identification, and any relevant documents. If you encounter difficulties getting through telephonically, explore an alternative Saasa contact number or visit an SASSA office in person.


SASSA plays a vital role in South Africa’s social safety net, providing crucial financial aid to many. This article empowers you to navigate the system effectively. While full details of National Managers might not be public, key executives and Sassa’s contact information with their contact information are highlighted.

Remember to have the necessary documents prepared, clearly explain your situation, and be patient during potential wait times. Explore alternative methods if needed.


What are Sassa’s contact details for the r350 grant?

You can contact SASSA through many channels.  Dial 0800 60 10 11 for your queries. You can also send an e-mail to [email protected]. Your email must contain your ID number.

How do I check my SASSA bank details?

You can check it easily. Enter your ID number. You will get An SMS containing the Sassa banking details link on your mobile. Open the link in the SMS and follow the instructions.

How do I change my SASSA number?

Go to to change your SASSA contact information. Here you will enter both your application ID and your 13-digit South African ID number. Send in the form now by clicking the submit button.

Are there alternative ways to contact SASSA besides phone and email?

Yes, besides phone and email, you can also reach out to SASSA through their official social media channels, such as Facebook and Twitter, for assistance and updates.

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