SASSA Change Banking Details for R350 – A Detail Guide

Sassa works as a managing entity in South Africa for various social security programs. The grant benefits people from different categories including old people, children, and disabled people. To avail of these grants, beneficiaries need a bank account.

SASSA Change Banking Details for R350 - A Detail Guide

The people getting SRD grants should inform Sassa if they have changed their banking details. Here in this article, you will get to know how you can contact Saasa to change your banking details, and, the documents you need to provide, etc.

Why Should I Contact SASSA to Change Banking Details for SRD R350?

People may change their change banking details to Sassa r350 for various reasons, such as:

  • They have opened a new bank account or closed an old one.
  • They have switched to a different bank or changed their bank account number.
  • They want to receive their grant payments directly into their bank account instead of cash or money transfer.
  • They have encountered issues or delays with their previous payment method.

SASSA uses a change banking details form to update your banking information whenever there is a change in your bank account details. Your SRD grant payment is received in your bank account. So if you don’t update your banking details, your grant payment will be delayed or rejected. This situation may lead to financial hardships too.

How Do I Change My Banking Details With SASSA? Different Ways

To inform Sassa about a change in banking details for r350, you have to follow certain guidelines. But in the first place, you will need to fill out the Change Banking Details form ( Form SASSET 5.14) with the required supporting documents. Get it easily from your local SASSA office, or download it from the SASSA website.

After this provide one of the following supporting documents:

  • A valid South African ID document or the Unabridged Birth Certificate if applicable.
  • Proof of residence not older than three months.
  • Proof of your new banking details.
  • Your SASSA grant reference number and personal details.

Applying to SRD to Change Banking Details Online

To change banking details for Sassa r350 with an online application you can follow these steps:

  • Go to the Sassa banking details link and click on the South African ID Holders option.
  • Find out the option of How do I change my banking details? and click on the link.
  • Type your ID number and click Submit.
  • Click on the link you receive by SMS.
  • Follow the instructions accordingly.
  • You can choose to receive your grant payment in a bank account or via a money transfer option.
  • Only provide a phone number registered in your name.
  • Wait for SASSA to verify and activate your new banking details.
  • This may take a few days. You can check your updated banking details on the SASSA SRD website.

Applying to SRD Change Banking Details In-Person

After completing the Change Banking Details form submit it to your local SASSA office. Here are the steps you can follow:

  1. Provide original documents to prove your identity and the new bank account details. These documents may include your ID book and passport.
  2. Go to the nearest SASSA office.
  3. A SASSA official will review your form and documents. All your banking details will be updated in their system.
  4. SASSA will inform you once the change has been made. This typically takes 3-5 working days. It may take longer depending on the volume of requests SASSA is processing.

How Do I Change My Banking Details with Sassa by Phone

  • Dial the SASSA toll-free number and select your preferred language option.
  • Press 1 if you are receiving any of the regular SASSA grants. These may include, the Older Person’s Grant, the Disability Grant, etc.
  • If you are receiving the Social Relief of Distress (SRD) grant press 2
  • Follow the voice prompts and request to update your bank account details.
  • Provide your ID number and your asylum seeker file number.
  • Inform about your new bank account details.
  • Answer any questions that the agent may ask you to confirm your new bank account details.
  • Get a confirmation message and a reference number from the agent.
  • Keep the reference number for future reference and follow-up.


It is essential to inform Sassa about your changed banking details. The whole process is simple and easy to proceed. You can choose any of the options like online application, in person, or by calling the Sassa office. This will save you from any financial problems you might face in case of outdated bank details.

Forward your application to Sassa by filling out your form carefully. Attach all the supporting documents. If you have any questions or concerns, contact SASSA for assistance.


Where can you submit the form and documents?

To submit your application in person for change banking details Sassa r350, submit the completed form and supporting documents at your local SASSA office. Take with you the original documents, as SASSA will need to verify them before processing your request.

For how long does Sassa take to change your bank details?

After receiving your completed form and supporting documents, Sassa will review them and process the change. It may take 3-5 working days. You will have to wait a bit longer in case Sassa is processing a high volume of requests.

Why should you update your banking details?

The outdated banking details may make you face several issues. You will have to face delays or rejection for your payments. It may lead you to have financial issues too.

Will I receive confirmation once my banking details have been updated with SASSA?

Yes, SASSA will typically send you confirmation once your banking details have been successfully updated. This confirmation may be provided through mail or email, depending on your preference and the available communication methods.

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