How to Cancel SASSA Relief Grant: Complete Procedure

Sassa has offered South African people a special COVID-19 Social Relief of Distress grant. It offers financial aid of R350 per month. This is for eligible citizens and residents who are unemployed and have no other form of social support. However, a few people may want to cancel their SRD grant for several reasons.

How to Cancel SASSA Relief Grant

This may include finding a job, receiving any other support, or no longer needing the grant money In this article we are going to tell you in detail how to cancel SASSA Relief Grant, the particular reasons to cancel it, and how to restore it when you need it again.

Procedure to Cancel SASSA Relief Grant

There are four methods that you may use to cancel your SASSA Relief Grant. We will describe each method in complete detail.

1. Grant Cancellation By SASSA Website

This is the perfect and fastest way to cancel your SRD supply. You can do it online by visiting the SASSA relief webpage and following these steps:

  • Scroll to the Cancel My Application option.
  • Click on the choice that says Click right here to cancel online.
  • Write in your ID number and mobile phone number. Click on Send PIN.
  • You will receive an SMS with OTP.
  • Enter the OTP and click on Verify.
  • You will see a confirmation message. It says Your application has been canceled successfully.

2. Grant Cancellation through WhatsApp

You also can cancel your SRD grant using WhatsApp. Now follow these steps:

  • Save the SASSA WhatsApp number on your cellphone and open a chat box.
  • Type CANCEL and send it to the number.
  • You will get a response that says Please enter your ID number.
  • Type your ID number and send it.
  • You will get another response that says Please input your cell phone number.
  • Type your phone number and send it to the range.
  • You will soon get an SMS with OTP.
  • Type the OTP and send it to the number.
  • You will see a message saying Your application has been canceled effectively.

3. Grant Cancellation through E-mail

Another option to cancel your SRD grant money is to write an e-mail to the SASSA. The address is [email protected]. Here are the steps to complete this process:

  • Start writing a new e-mail and enter the address in the To subject.
  • Enter Cancellation of SRD Grant within the Subject area.
  • Write your full name, ID number, and mobile number.
  • Send the e-mail again.
  • You will receive an SMS with OTP.
  • Reply to the same E-mail and write the OTP in the body of the e-mail.
  • Send the email to the SASSA email address again.
  • You will get a confirmation email that asserts you have canceled your application successfully.

4. Grant Cancellation via Phone

The last method to cancel your SRD grant is by phone. The detailed steps are as follows:

  • Dial the SASSA toll-free number and wait for the operator to reply.
  • Tell the operator that you want to cancel your SRD grant application.
  • The operator will ask about your complete name, ID number, and mobile number. Provide the details to the operator.
  • You will see an OTP SMS.
  • Tell the operator the OTP number that you acquired.
  • The operator will verify that your application has been canceled successfully.

How to Cancel SASSA Relief Grant in Certain Conditions

If any of these scenarios apply to you, you may need to stop your SRD application:

  • You have started a job or started earning an income that exceeds the maximum threshold of R624 per month.
  • You have applied for or obtained any other social grant from SASSA. This includes the child support grant, the disability grant, etc
  • You have received help from some other authority branch or entity. This may include, the departments like the Unemployment Insurance Fund, etc.
  • You have left the country or changed or there is some change in your citizenship or residency status.
  • You no longer need the SRD grant for yourself.

If you do not cancel your SRD grant application when you fall into any of these circumstances, you’ll be responsible for fraud or overpayment. SASSA can also get the cash that you received unlawfully from your bank account or deduct it from your future payments.

How to Restore Cancelled SASSA Application

If you have canceled your SRD grant application by mistake or you need to reapply for it after your situation has changed, you can restore your application by following the same procedure that you used to apply before.

You can follow the SRD grant via the SASSA website, WhatsApp, email, or toll-free number. You will need to offer your ID number, cell number, and bank account details. You may consent to verify your information via SASSA and different government entities.


The SRD grant is a temporary measure to offer economic comfort to the most susceptible people in South Africa during the COVID-19 pandemic.

However, some people may want or need to cancel SRD grant applications for various motives. In this article, we explained the way to cancel it using 4 distinctive strategies. You can also understand the circumstances that require cancellation, and how to get back a cancelled application if needed.


How long does SASSA take to approve my grant cancellation request?

It generally takes 7 business days to cancel the application. The time may increase as each application needs a different period to go through the verification. Sassa sends an SMS confirmation when your application is canceled successfully.

Can I cancel the SASSA Relief Grant Application without a phone number?

You can easily cancel the application without a phone number. Visit the nearest Sassa office with your documents and the SASSA consultant will confirm your identification before approving your cancellation request.

How can I cancel my SRD application and apply again?

You can always reapply for the grant if your financial status has gone down. Complete the same process to reapply that you have done to cancel the application.

Is there any penalty for canceling my SASSA Relief Grant?

There typically aren’t penalties for canceling your SASSA Relief Grant, especially if you do so within the guidelines provided by SASSA. However, it’s essential to confirm this with SASSA directly to ensure clarity.

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