SASSA Contact Details: Head Office And Regional Contacts

As we delve into the world of SASSA, we find it’s not just an administrative entity; it’s a lifeline for countless individuals and families across our nation. With the help of social grants, SASSA brings crucial financial assistance to those who are in dire economic situations, therefore, guaranteeing that urgently needed assistance and basic needs are provided.

Through grants for child support, old age pensions, and disability grants, SASSA reaches out to the communities to give them a helping hand.

The knowledge of Sassa’s contact details is very important for people who need its help. If you are a new applicant for a grant, ask queries about existing benefits or you need SASSA-related issues to be addressed, having the right contacts is vital.

Now, let me share some insights with you. In this article, I am going to inform you about some scenarios where you might need to get in touch with SASSA

Table of Contents

Why Should You Have Sassa’s Contact Details?

You need Sassa’s contact numbers for the following reasons:

1. Grant Applications and Status

To check the status of your grant application.
To provide any additional documents requested during the application process.
To query why your grant application was rejected and lodge an appeal.
To report changes in your circumstances, such as address, marital status, or bank details.
Notify SASSA if you’ll be away or in the hospital for an extended period.
To inform SASSA if you start receiving another source of income (like a salary or maintenance payments).
To find out dates for upcoming grant payments.

2. Grant Payments and Card Issues

To report late, missed, or incorrect grant payments.
To replace a lost, stolen, or damaged SASSA card.
To change your grant payment method or pay point.

3. Fraud Reporting

To report SASSA grant fraud.
Use the fraud hotline, email, or the website form.

4. Complaints and Feedback

To complain about SASSA services.
To submit positive feedback or compliments.
To provide general inquiries and suggestions.

SASSA Contact Details: Reaching Out for Support in South Africa

You can get in touch with SASSA contact information to inquire about grants, address any concerns, or the system in the following ways:

By Phone

Dial 0800 60 10 11 for your queries. Sassa’s phone numbers are essential for various inquiries, including grant applications, payment dates, and reporting issues.

By Email

Send your message via Sassa email address: [email protected] for any information.
Use [email protected] for complaints or feedback.

Via Website

Visit the official SASSA website at sassa.org.za for online services, forms, and updates.

In-Person

Go to a nearby SASSA service office for physical assistance. These offices are the best for resolving specific issues or submitting documents.

By Post

If you prefer traditional mail, use the following postal address:
Postal Address
Private Bag X55662, ARCADIA, 0083

Social Media

Twitter: @OfficialSASSA
Facebook: SASSA
YouTube: SASSA TV

SASSA Head Office Location & Contact Details

SASSA Head Office

Address: SASSA House, 501 Prodinsa Building, Cnr Steve Biko and Pretorius Streets, Pretoria.
Postal Address: Private Bag X55662, Arcadia, Pretoria, 0083.
Telephone: +27 12 400 2322 (Switchboard).
Website: SASSA Official Website.

Gauteng Regional Office

Address: 28 Harrison Street, Johannesburg 2000.
Tel: 011 241 8320.
Email: [email protected].

Limpopo Regional Office

Address: 43 Landros Mare Street, Polokwane 0699.
Tel: 015 291 7509.
Email: [email protected].

Free State Regional Office

Address: Cnr St. Andrew Street & Aliwal Street, Bloemfontein.
Tel: 051 410 8339.
Email: [email protected].

KwaZulu Natal Regional Office

Address: 1 Bank Street, Pietermaritzburg 3201.
Phone Number: 033 846 3324.
Email: [email protected].

Mpumalanga Regional Office

Address: 18 Ferreira Street, Nelspruit 1200.
Phone Number: 013 754 9446.
Email: [email protected].

North West Regional Office

Address: 1st Industrial Site, Mahikeng 2735.
Phone Number: 018 388 4006.
Email: [email protected].

Northern Cape Regional Office

Address: Permanent ‘Perm’ Building, 33 Du Toitspan Road, Kimberley 8300.
Phone Number: 053 802 4919.
Email: [email protected].

Eastern Cape Regional Office

Address: BKB Building, Cnr Fitzpatrick & Merino Road, Quigney, East London.
Phone Number: 043 707 6335.
Email: [email protected].

Western Cape Regional Office

Address: Golden Acre, Adderley Street, Cape Town 8000.
Phone Number: 021 469 0235.
Email: [email protected].

Contact Information of Sassa National Managers

Here are some key SASSA Head Office Executives and their contact details:

Chief Executive Officer (CEO)

Name: Busisiwe Jacquiline Memela
Phone: +27 12 400 2455
Email: [email protected]

Head of Communication

Name: Mr. Paseka Letsatsi
Phone: +27 12 400 2000
Email: [email protected]

Chief Financial Officer (CFO)

Name: Mr. Tsakeriwa Chauke
Phone: +27 12 400 2473
Email: [email protected]

Chief Information Officer (CIO)

Name: Mr. Abraham Mahlangu
Phone: +27 12 400 2681
Email: [email protected]

Executive Manager: Strategy and Business Development

Name: Ms. Raphaahle Ramokgopa
Phone: +27 12 400 2027
Email: [email protected]

Executive Manager: Grants Administration

Name: Mr. Brenton Van Vrede
Phone: +27 12 400 0257
Email: [email protected]

Acting Executive Manager: Corporate Services

Name: Mr. Mdumiseni Zulu
Phone: +27 13 754 9383 / +27 12 400 2075
Email: [email protected]

Remember to include relevant details when contacting SASSA, such as your grant application reference number, personal identification, and any relevant documents. If you encounter difficulties getting through telephonically, explore an alternative Saasa contact number or visit an SASSA office in person.

FAQs:

You can contact SASSA through many channels. Dial 0800 60 10 11 for your queries. You can also send an e-mail to [email protected]. Your email must contain your ID number.

You can check it easily. Enter your ID number. You will get An SMS containing the Sassa banking details link on your mobile. Open the link in the SMS and follow the instructions.

Go to https://srd.sassa.gov.za/sc19/contact to change your SASSA contact information. Here you will enter both your application ID and your 13-digit South African ID number. Send in the form now by clicking the submit button.

Yes, besides phone and email, you can also reach out to SASSA through their official social media channels, such as Facebook and Twitter, for assistance and updates.

Conclusion

SASSA plays a vital role in South Africa’s social safety net, providing crucial financial aid to many. This article empowers you to navigate the system effectively. While full details of National Managers might not be public, key executives and Sassa’s contact information with their contact information are highlighted.

Remember to have the necessary documents prepared, clearly explain your situation, and be patient during potential wait times. Explore alternative methods if needed.

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SASSA Contact Details: Head Office and Regional Contacts