Recovering your SASSA cell-phone number is essential to let SASSA reach you about your application procedure or grants. This is a comprehensive guide on how to recover your forgotten SASSA cellphone number in-person.

Retrieving your sassa cellphone number is important if you have applied for a sassa grant or given the wrong number. It is essential to make sure that sassa has your correct phone number so they can reach you regarding any sassa related updates.

The sole purpose of this guide is to help you recover your forgotten sassa phone number in-person. In this article, we will also outline the important documents required and essential questions asked during the process.

Read this also: How to Change Your SASSA Phone Number for SRD Grant

Table of Contents

Required Documents To Recover Forgotten SASSA Phone Number

For the process to initiate, you are required to have certain documents. The necessary documents include:

Application ID or Reference Number

New Cell Phone Number (If Updating)

South African Identification Document

Once you have the following documents ready, you can start the process of recovering your phone number.

How To Get The Reference Number/Application ID

Know that your application id and reference number are both the same things. You get this special number once you have applied for the SASSA grant. It is essential to locate this specific number which is given by SASSA. This number is necessary for sassa related purposes, verification of your identity and accessing the application details.

You can find your reference number on the official site of SASSA. Simply login and navigate to the application status section. You can see the reference number at the top.

If you are unable to do that then call the sassa helpline number or look for it in your messages and emails. It is important to keep this number in hand to make any updates in your details.

How to Recover Forgotten SASSA Cell Phone Number in-person

Once you have obtained your reference number, it is now time to begin the process for recovering your phone number. We suggest that in order to initiate this process, visit the nearest sassa office in person. This is because it may be required of you to verify your biometrics before you can get the number.

Follow the simple steps below to retrieve your forgotten sassa number by visiting the SASSA office:

Step 1: Locate the nearest SASSA Office

To make the process smooth and convenient, you must find a SASSA office near you to retrieve your number. To find an office nearby, you can search it up and visit the nearest branch. Once you reach the office make sure to explain to the SASSA representative about your requirements.

Step 2: Get Your Documents Ready

As we have mentioned previously in this article, you are required to carry important documents to retrieve the number. Make sure to bring along those documents. These documents are your identity document and your Application ID or Reference Number.

Step 3: Vist The SASSA Office

Talk with the SASSA representative, inform him that you are looking to retrieve your forgotten sassa cell phone number. It is important that you clearly state your reasons and tell them that you are unable to recall the phone number used during the SASSA grant application.

Step 4: Complete Verification Process

Before giving out your number, a SASSA representative will require from you to complete your verification process. You will be asked for your South African ID and Reference Number. Additionally, it may be required of you to do your biometric verification. This ensures that your identity matches with the grant details.

Step 5: Get Your Lost Sassa Cell Phone Number

After your Identity is successfully verified, you will be your lost phone number that you provided during your SASSA application. If you are unable to access that number anymore, you will have an option to change or update the number. Also ask them to update it for your SASSA grant.

These were the simple steps to retrieve your lost SASSA phone number in person.

How to change SRD Phone Number Without Reference Number

As we have mentioned earlier in this article, reference number or application id plays a vital role in accessing your sassa phone number. However, if you are unable to find it , there are alternative methods to change your sassa cell phone number.

You simply have to provide your South African ID document. Inform the SASSA representative that you do not possess the reference number. The staff will carry out the necessary verification process and provide you with the forgotten SASSA cell phone number.

What If My SASSA Phone Number Is Not Available After Recovery

After following the retrieval process, if your old sassa phone number is not in use anymore, ask the sassa representative to assist you with updating your sassa cell phone number. Make sure the new number you provide is in use and registered under your name.

Make sure to provide the valid number. Carefully consider your decision, you can only change your mobile number once within 24 hours.

FAQs:

You can change your cell phone number only once in 24 hours. You must make sure to provide the correct information during the recovery or updating process.

If your old phone number is not available, you can ask the sassa representative to update your phone number. However, you can change it again once you get back your old phone number details.

If you have applied for the sassa grant in person, you can get a reference number on the confirmation receipt. You can also retrieve it online through the official SASSA portal or by checking your phone messages or email.

Yes it is possible, you may need to provide your identification documents to the sassa staff. They will do the additional necessary verification process. Once the verification process is complete you will get back your number.

Conclusion

To conclude, recovering your forgotten SASSA cell phone number is very simple and easy if you have your ID card document and application reference number. The best method to retrieve it is going to the SASSA office in-person. This is because the biometrics verification may need to be done.

In this article, we have outlined the simple steps about how to recover your forgotten sassa cell phone number in person. Make sure you follow all the instructions carefully. Remember that SASSA aims to assist its beneficiaries in every situation, call them whenever you undergo any sassa related problems.